We.CanDare

More Information

Welcome to We.CanDare, where we believe in pushing boundaries, embracing challenges, and unlocking your full potential. With our innovative designs and high-performance apparel, we inspire you to dare to explore, dare to overcome, and dare to achieve greatness. We have an ambition to create different ideas to make our daily life better. We can dare to be different and better.

Shipping

At W.CD, we strive to provide a seamless and efficient shipping experience for our valued customers. We offer shipping services to a wide range of destinations, both domestically and internationally. Here are the key details of our shipping policy:

Order Processing Time:

Once you place an order, our team works diligently to process and prepare it for shipment. Order processing typically takes 7 business days. Please note that during peak seasons or promotional periods, processing times may be slightly longer.

Shipping Methods and Delivery Times:

We offer various shipping methods to cater to your needs. The available options and estimated delivery times will be displayed during the checkout process based on your shipping destination. Please note that the estimated delivery times are provided by the shipping carriers and are approximate. Actual delivery times may vary depending on factors beyond our control, such as customs processing (for international orders) or unforeseen weather conditions.

Order Tracking:

Once your order is shipped, we will provide you with a tracking number via email or through your customer account. You can use this tracking number to monitor the progress of your shipment and estimate the delivery date. Tracking information may take a short time to become available after your order has been shipped.

Shipping Fees:

Shipping fees are calculated based on various factors, including the shipping destination, the weight and dimensions of the package, and the selected shipping method. The shipping fees will be displayed during the checkout process, allowing you to review them before finalizing your purchase. We may offer free shipping promotions or discounts on qualifying orders from time to time, which will be clearly indicated on our website.

Customs and Duties (International Orders):

For international orders, please be aware that customs fees, import duties, taxes, or other charges may apply depending on the destination country's regulations. These fees are not included in the item prices or shipping costs displayed at checkout. It is the responsibility of the recipient to pay any applicable customs or import fees imposed by their country's customs authorities.

Address Accuracy:

Please ensure that the shipping address you provide during checkout is accurate and complete. We cannot be held responsible for delays or delivery issues caused by incorrect or incomplete addresses. If you need to make any changes to your shipping address after placing the order, please contact our customer support team as soon as possible. Please note that we may not be able to modify the address if the order has already been shipped.

If you have any further questions or require assistance regarding our shipping policy, please don't hesitate to reach out to our customer support team. We are committed to providing you with a smooth and satisfactory shipping experience.

Return Policy

At W.CD, we want you to be completely satisfied with your purchase. We understand that sometimes items may not meet your expectations or fit as you had hoped. That's why we have implemented a straightforward return and exchange policy to ensure your shopping experience is hassle-free.

Returns:

If for any reason you are not completely satisfied with your purchase, you may return the item(s) within 30 days from the date of delivery. To be eligible for a return, the item(s) must be unused, in their original condition, and with all original tags and packaging intact. Please note that some exclusions may apply to certain items such as underwear or personalized items due to hygiene or customization reasons.

To initiate a return, please follow these steps:

Contact our customer support team at wecandare@gmail.com within the specified return period and provide your order details.
Our customer support team will guide you through the return process and provide you with a return authorization number (RAN) if applicable.
Pack the item(s) securely, including the original packaging, and affix the RAN (if provided) to the package.
Ship the item(s) back to our designated return address using a trackable shipping method. We recommend using a shipping service that provides tracking and insurance to ensure the safe delivery of your return.

Once we receive and inspect the returned item(s), we will process your refund. Please note that shipping fees and any applicable taxes or duties paid at the time of purchase are non-refundable. The refund will be issued to your original form of payment, and it may take 14 business days for the funds to reflect in your account.

Exchanges:

If you need a different size, color, or style, we offer exchanges for eligible items within 30 days of delivery. To initiate an exchange, please follow the same steps mentioned above for returns, and clearly indicate the desired size, color, or style of the item you wish to receive in exchange.

Once we receive your exchanged item(s) and confirm their eligibility, we will process the exchange and ship the requested item(s) to you. Please note that any price difference between the exchanged items may be charged or refunded accordingly.

Important Notes:

We reserve the right to refuse returns or exchanges if the item(s) do not meet the specified conditions or if the return/exchange request is made beyond the specified time period.
Customers are responsible for the return shipping costs unless the return is due to our error (e.g., wrong item or defective product).
For international returns and exchanges, additional customs fees or import duties may apply, and customers are responsible for these fees.

If you have any questions or need further assistance regarding our return and exchange policy, please contact our customer support team at [contact information]. We are here to help you have a seamless shopping experience with us.